Responsible Gaming

Spinogambino Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be viewed as entertainment, not as a way to make money or solve financial problems. Before you play, consider whether gambling is suitable for your circumstances, set limits that you can afford, and take regular breaks. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek support.

Spinogambino Casino holds a licence issued by the Curaçao Gaming Authority, reference number OGL/2024/1126/0521, and publishes KYC, AML and Fairness & RNG Testing policy pages on-site.

What responsible gaming means

Responsible gaming means making informed choices and keeping gambling within safe, affordable boundaries. It includes understanding the risks, knowing how games work, deciding how much time and money you are prepared to spend, and being willing to stop when those limits are reached. There is no guaranteed strategy for winning, and past results do not predict future results. Games are based on chance, so losses can occur and should always be expected.

Only gamble with money that is available for entertainment after essential expenses have been covered. Gambling funds should never come from rent, mortgage payments, bills, food, savings, borrowed money or money intended for other important purposes. Do not gamble to recover losses. Trying to win back money can lead to larger bets, longer sessions and decisions that may increase harm.

Your account should be used only by you. Do not share access with another person or allow someone else to gamble using your details. Keep your login information secure and contact the appropriate support channel if you believe another person has accessed your account. If you are under the legal gambling age in your location, do not use the service. Parents and guardians should take reasonable steps to prevent children from accessing gambling websites or devices used for gambling.

Practical habits for safer play

Decide your spending and time limits before you begin playing.
Treat deposits and losses as entertainment costs, not investments.
Keep gambling separate from essential household or personal finances.
Avoid gambling when you are upset, tired, stressed, intoxicated or trying to escape problems.
Take regular breaks and avoid extended sessions.
Do not chase losses or increase stakes to make up for previous results.
Keep a record of your deposits, withdrawals, time spent and overall results.
Talk openly with someone you trust if you feel your gambling is becoming difficult to manage.

Signs that gambling may be becoming a problem

Problem gambling can develop gradually and may affect anyone. It is not determined only by the amount of money lost. The time spent gambling, the effect on daily life and the way gambling makes you feel are also important. Consider taking a break and seeking support if any of the following signs apply to you.

You spend more time or money gambling than you planned.
You regularly think about gambling, upcoming bets or previous results.
You increase your stakes because smaller bets no longer feel exciting.
You gamble to cope with stress, sadness, boredom, loneliness or other difficult emotions.
You feel restless, irritable or uncomfortable when you try to stop or reduce gambling.
You hide, minimise or provide inaccurate information about your gambling.
You borrow money, sell possessions or use credit to continue gambling.
You miss work, study, family commitments or social activities because of gambling.
Your relationships are affected by arguments, secrecy or financial concerns.
You continue gambling after deciding to stop or after reaching a personal limit.
You chase losses by trying to win back money immediately.
You feel guilt, anxiety, shame or hopelessness after gambling.

One sign does not automatically mean that you have a gambling disorder, but it is a reason to pause and review your behaviour. You do not need to wait for a serious problem before asking for help. Early support can make it easier to regain control.

If you are worried about someone else

If a friend, partner or family member may be experiencing gambling harm, choose a calm time to raise your concerns. Focus on what you have noticed and how it affects you, rather than blaming or criticising them. Encourage them to speak with a qualified support service. You should not lend money to cover gambling losses or take responsibility for managing another adult’s gambling without appropriate advice. Support is also available for people affected by someone else’s gambling.

Tools to help you stay in control

Account controls can help you set boundaries before gambling. Depending on the features available through the service, you may be able to set deposit, loss or wagering limits, establish session reminders, request a temporary break, or close your account. Read the instructions for each control carefully, as restrictions may apply once they are requested and some changes may not take effect immediately.

Setting limits

Choose an amount that you can afford to lose without affecting essential expenses. Set your limit before making a deposit, and avoid changing it while you are playing. A shorter session limit can also help prevent play from continuing longer than intended. Consider setting a personal weekly or monthly entertainment budget across all gambling activities, not just one account or website.

Taking a break or closing your account

A temporary break can be useful when you want time away from gambling, while account closure may be more suitable if you do not want to gamble through the service. If you request a break or closure, do not create another account or use someone else’s account to continue playing. You may also wish to remove gambling applications, block promotional notifications and use device or financial controls that reduce access.

Managing your environment

Use website and device blocking tools where appropriate.
Remove saved payment details and avoid keeping easy access to gambling funds.
Ask your bank or financial provider whether gambling transaction controls are available.
Do not gamble in private or secretive situations if you are trying to reduce your play.
Set reminders to check how long you have been playing.
Review your account activity regularly and investigate transactions you do not recognise.

If a limit or account restriction does not appear to be working as expected, stop playing and contact the relevant support team through the available account or website channels. Do not continue depositing while a concern is being reviewed.

Getting help and support in Australia

If gambling is affecting your finances, relationships, work, study or mental health, consider speaking with a qualified gambling support service, counsellor, psychologist, doctor or financial counsellor. Australian support services can provide confidential information, practical guidance and counselling for people who gamble and for family members or friends affected by gambling. You can seek help whether your gambling is occasional, frequent or has only recently become a concern.

When contacting a support service, it may help to have an honest record of your gambling activity, including the amount of time spent playing, deposits, withdrawals, debts and situations that lead you to gamble. You do not need to have all the answers before asking for assistance. A support professional can help you identify suitable next steps, create a plan to reduce or stop gambling, and address related financial or emotional concerns.

If you feel overwhelmed, unsafe or at risk of harming yourself, seek urgent help through local emergency services or a crisis support service in Australia. Gambling losses are never a reason to put your safety at risk. Speak with someone you trust and move away from gambling activity while you get immediate support.

Our approach

Spinogambino Casino provides responsible gaming information to help players make informed decisions. We encourage you to use available account controls, provide accurate information when requested and contact support if you need assistance with safer play options. We cannot remove the risks associated with gambling, and no tool can replace personal judgement or professional support. If gambling is no longer enjoyable or is causing harm, the safest choice is to stop.

Pause your gambling and do not deposit further funds.
Review your account activity and personal finances.
Use an available break, limit or account closure option.
Tell someone you trust what is happening.
Contact a qualified Australian gambling support service or health professional.
Seek urgent assistance if your safety or wellbeing is at immediate risk.