Spinogambino Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Spinogambino Casino, including its website, games, account services and related features. Please read them carefully before registering or playing. By using the site, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, promotions or services.

Spinogambino Casino holds a licence issued by the Curaçao Gaming Authority, reference number OGL/2024/1126/0521, and publishes KYC, AML and Fairness & RNG Testing policy pages on-site.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Spinogambino Casino. They apply to your access to and use of the website, your player account, casino games, payment features, promotional offers, customer support services and any other services made available through the site. Additional terms may apply to specific games, tournaments, bonuses or campaigns. If additional terms conflict with these Terms & Conditions, the additional terms will generally apply to the relevant offer or service.

You should only use Spinogambino Casino if you are legally permitted to do so in your location. You are responsible for checking the gambling laws that apply to you before opening an account or playing. Access may be restricted where online gambling is prohibited or where the operator does not offer its services. The operator may refuse access, suspend services or close an account where required by law or where it considers that these terms have not been followed.

These terms may be updated from time to time to reflect changes in law, technology, services, security requirements or business practices. The current version will be made available on the website. Continued use of the site after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the site and follow the available account closure process.

2. Eligibility and player accounts

You must meet the minimum legal age and any other eligibility requirements that apply in your place of residence. You must provide accurate, complete and current information when registering and must update that information if it changes. An account must be opened in your own name and may only be used by you. You must not create an account on behalf of another person, allow another person to use your account or operate more than one account unless expressly permitted.

Keep your username, password and other security details confidential.
Tell the operator promptly if you believe your account has been accessed without permission.
Do not use another person’s payment method or personal information without proper authorisation.
Do not sell, transfer, assign or otherwise give your account to another person.
Use the site only for lawful purposes and in accordance with these terms.
Co-operate with reasonable identity, age, payment and security checks.

The operator may request documents or information to verify your identity, age, address, source of funds or ownership of a payment method. Verification checks may be completed before, during or after gaming activity. An account, withdrawal or transaction may be restricted while checks are being carried out. If requested information is not provided, is incomplete or cannot be reasonably verified, the operator may limit or close the account in accordance with applicable requirements.

You are responsible for all activity carried out through your account unless you have reported unauthorised access promptly and the operator determines that you were not responsible for the relevant security failure. You should use a strong password, avoid sharing login details and log out when using a shared or public device.

3. Games, deposits and withdrawals

Games are provided for entertainment and may involve financial risk. You should only wager money that you can afford to lose. Game rules, stake options, return information and other relevant details should be reviewed before you play. Results are determined by the rules and technical operation of the relevant game. Where a game is interrupted by a technical problem, the operator may investigate the issue and apply the relevant game rules and legal requirements.

You may only deposit funds using payment methods that are available to you through the website and that you are authorised to use. Deposits must be made for genuine play and must not be used for unlawful activity, fraud, money laundering or the transfer of funds to another person. The operator may decline, reverse or review a transaction where there are security, compliance or technical concerns.

You should check the amount and currency of every transaction before confirming it. You remain responsible for charges, conversion costs or fees imposed by your bank, payment provider or other financial institution. The operator may apply transaction conditions that are displayed at the time of deposit or withdrawal. Any applicable conditions will be communicated through the relevant account or payment interface.

Withdrawals may be subject to account verification, payment processing checks, minimum or maximum transaction conditions and any applicable legal requirements. Funds will generally be returned using an approved method linked to the player, where permitted. The operator may delay or decline a withdrawal if account information is incomplete, activity appears irregular, a payment has been reversed or a review is required. You should not treat displayed balances as proof that a withdrawal has been finally approved until processing is complete.

If a payment is reversed, disputed or identified as unauthorised, the operator may suspend relevant account activity and recover the amount involved. Where funds are credited to your account in error, you must notify the operator and must not use those funds. The operator may correct an error by removing the incorrect balance or taking another lawful action.

4. Promotions, prohibited conduct and responsible gambling

Promotions, bonuses and other offers are subject to their own terms. These may include eligibility requirements, time limits, wagering conditions, game restrictions, deposit requirements, maximum values and withdrawal conditions. You should read the specific offer terms before participating. Unless stated otherwise, promotions are intended for one person, one account and one household. The operator may withdraw or amend an offer where it has been misused, duplicated, issued in error or affected by a technical problem.

You must not manipulate games, exploit software errors, use automated systems, interfere with the website, provide false information, engage in fraud or attempt to avoid security and responsible gambling controls. You must not use the site to launder money, fund unlawful activity, harass others or publish harmful, misleading or unlawful material. Suspected misuse may lead to suspended play, cancellation of an offer, account closure or other action permitted by law.

Spinogambino Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before playing, keep track of time and spending, take regular breaks and avoid gambling when distressed, under the influence of alcohol or affected by another condition that may impair judgement.

Use available deposit, spending, wagering or session controls where offered.
Request a break, cooling-off period or account exclusion if you need time away from gambling.
Do not chase losses or increase stakes to try to recover money.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
Contact the operator through the available support channel if you need help using responsible gambling tools.

5. Privacy, intellectual property and liability

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used to provide services, process transactions, verify accounts, meet legal and regulatory obligations, prevent fraud, maintain security, improve the website and communicate with you about your account. By using the site, you acknowledge that technical information, cookies and similar technologies may be used as described in the applicable privacy information.

All website content, branding, text, graphics, software, game interfaces and other materials are owned by or licensed to the operator or its relevant suppliers. You may use the site for personal, lawful and non-commercial purposes only. You must not copy, reproduce, modify, distribute, reverse engineer, scrape or exploit website content without permission, except where a right cannot lawfully be excluded.

The operator aims to keep the website and games available, accurate and secure, but uninterrupted access cannot be guaranteed. Services may be changed, suspended or withdrawn for maintenance, upgrades, technical issues, security reasons or legal requirements. To the extent permitted by law, the operator is not responsible for losses caused by events outside its reasonable control, including network failures, device problems, payment provider issues or unauthorised access resulting from a failure to protect account credentials.

Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law or other mandatory law. Where a limitation is permitted, liability will be limited to the extent allowed by law and in a manner that is reasonable in the circumstances.

6. Suspension, closure and complaints

You may stop using the site or request closure of your account at any time. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, verification, misuse, disputes or compliance reviews. The operator may suspend or close an account where required by law, where security or verification concerns arise, where the account is inactive under applicable rules, or where these terms may have been breached.

If an account is closed, any remaining balance will be reviewed before it is returned or otherwise dealt with. The outcome may depend on identity verification, transaction history, payment reversals, legal requirements and whether there is evidence of fraud, unlawful conduct or a breach of these terms. Promotional balances and rewards may be cancelled when an account is closed where the relevant offer terms allow this.

If you have a question or complaint, review the relevant account information and contact the operator through the support method made available on the website. Provide enough information for the issue to be investigated, such as the date, transaction or game involved and a clear description of the concern. The operator may ask for further information before responding. Complaints will be considered under the applicable internal process and any rights available under Australian law.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are intended to be read consistently with the laws and mandatory consumer protections that apply to the relevant player and service.