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Betting Rules
Spinogambino Casino holds a licence issued by the Curaçao Gaming Authority, reference number OGL/2024/1126/0521, and publishes KYC, AML and Fairness & RNG Testing policy pages on-site.
General betting conditions
Spinogambino Casino provides access to online gambling products and games subject to applicable terms, conditions and legal requirements. You must be legally permitted to gamble online in your location and must meet any applicable minimum age requirement. You are responsible for checking that your use of the site is lawful before opening an account, depositing funds or placing a bet. If online gambling is not permitted where you are located, you must not use the site.
An account may only be used by the person who registered it. You must provide information that is accurate, complete and current, and you must keep your login details secure. Do not allow another person to access or use your account. You may be asked to complete identity, age, location or payment checks before certain services are made available. These checks help protect players, prevent fraud and support compliance with applicable requirements.
You should review the available game information before placing a bet. This may include the game rules, instructions, betting options, minimum or maximum stakes, return information and any applicable promotional conditions. Rules can vary between games and products. If a game has its own rules, those rules apply to the relevant game in addition to these general Betting Rules.
- Check the stake, selection and total amount before confirming a bet.
- Only place bets using funds that you are entitled to use.
- Do not place a bet on behalf of another person or allow another person to place bets through your account.
- Do not use the site for unlawful activity, fraudulent conduct or attempts to manipulate a game or promotion.
- Keep your account credentials private and notify the site if you suspect unauthorised access.
A bet is generally treated as placed when it has been accepted and recorded by the betting system. The confirmation displayed on the site, or the bet history associated with your account, may be used to check whether a bet was accepted. A bet that has not been accepted, or that is interrupted before acceptance, should not be assumed to be valid. You should check your account history after placing a bet and contact support through the available website channels if the record does not appear as expected.
Bet acceptance, results and settlement
The site may refuse, limit, suspend or cancel a bet where permitted by the applicable terms. This may occur because of a technical issue, suspected fraud, an account restriction, an error in the displayed information, a breach of the rules or a legal or regulatory requirement. If a bet is cancelled or adjusted, the treatment of the stake and any related outcome will be determined under the applicable terms and game rules.
Game results are determined by the rules and outcome systems applicable to the relevant product. For games using random outcomes, results are generated by the game system. You cannot change, predict or guarantee the result of a random game by selecting a particular time, stake or playing pattern. Previous results do not make a future outcome more or less likely.
Once a game or event has been completed and the result has been made available, bets may be settled in accordance with the applicable rules. Account balances and bet records may be updated after the result has been processed. If a result, settlement or account entry appears to be incorrect, you should retain the relevant details and raise the issue through the available support process as soon as reasonably possible.
Errors and unusual activity
Occasionally, a website may display an obvious error, such as an incorrect price, payout indication, game status, balance or rule description. Where the applicable terms allow, an obvious error may be corrected and a related bet may be voided, adjusted or settled according to the correct information. The site may also review activity that appears irregular, coordinated, deceptive or inconsistent with normal use. You must not exploit an error or attempt to gain an unfair advantage from a technical or display problem.
If the site identifies suspected account misuse, collusion, bonus abuse, payment fraud, money laundering or another breach, relevant activity may be investigated. Account access, bets, withdrawals or promotional benefits may be restricted while an investigation is conducted, subject to applicable requirements. Any action taken will be handled under the relevant terms and legal obligations.
Deposits, withdrawals and account balances
You should only deposit funds using a payment method held in your own name or otherwise approved for your use. Payment transactions may be subject to verification, processing checks, fees imposed by a payment provider and applicable limits. The available payment methods, processing arrangements and requirements may change, so you should review the information shown on the site before making a transaction.
A deposit must be made for the purpose of participating in permitted games and not for any unlawful or improper purpose. You should not deposit more than you can afford to lose. A displayed account balance is not a promise that a withdrawal will be available immediately. Withdrawals may be subject to identity checks, payment verification, account review, outstanding conditions and the rules applying to the relevant funds.
You are responsible for checking that your account activity and balance are accurate. If you notice an unexpected deposit, withdrawal, transaction, adjustment or balance change, do not continue using the affected funds until the matter has been reviewed. The site may correct an account balance where an error has occurred. You must repay or allow the recovery of funds credited to your account in error where permitted by law and the applicable terms.
- Use only payment methods that you are authorised to use.
- Review transaction details before confirming a deposit or withdrawal request.
- Keep records of relevant transaction confirmations and account messages.
- Complete requested verification promptly and provide information that is truthful and current.
- Do not attempt to bypass account, payment or withdrawal controls.
Promotions, bonuses or other offers may have separate eligibility requirements, wagering conditions, expiry periods, game restrictions and maximum benefit terms. Where you choose to participate in an offer, you should read the specific promotional terms before opting in or using any associated funds. If promotional terms conflict with these general rules, the specific terms may apply to that offer, subject to applicable law.
Technical issues, responsible play and support
You are responsible for using a suitable device, internet connection and supported software. Disconnections, browser problems, device errors, network interruptions and other technical issues may affect access to a game or the display of information. If a technical problem occurs, avoid repeatedly submitting the same bet or transaction until you have checked whether it was accepted. Review your account history and the relevant game record where available.
If a game stops unexpectedly, the outcome may be determined by the information recorded by the game system and the applicable rules. A technical interruption does not necessarily mean that a bet was cancelled or that a new bet should be placed. The site may investigate reported issues and take reasonable steps to correct confirmed errors, subject to the Terms and Conditions.
Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and treat that budget as money you may lose. Take regular breaks and do not gamble when you are upset, tired, under the influence of alcohol or drugs, or attempting to solve financial problems. Never chase losses by increasing your stake or continuing to play for longer than planned.
- Set personal deposit, spending or session limits where those tools are available.
- Use time reminders and take breaks from play.
- Monitor your gambling history and spending.
- Consider a temporary break or account exclusion if gambling is no longer enjoyable or controlled.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
For questions about a bet, game result, account record or technical issue, use the support options made available on the website. Include relevant information such as the approximate time, game, stake and transaction or bet reference where available, but do not send unnecessary payment or identity information through an unsecured channel. Complaints and disputes will be handled under the site’s applicable complaints process and Terms and Conditions.
These Betting Rules may be updated from time to time to reflect changes to the site, products, legal requirements or operating procedures. The current version published on the website applies to future use from the stated effective date or, where no date is shown, from publication. You should review the rules regularly and stop using the site if you do not agree with an updated version.
